Santander will increase minimal wage to $20 for hourly staff

Santander Holdings USA Inc. is growing the minimal wage for hourly staff to $20 — and is increasing the worker teams which are eligible. The improve within the hourly wage applies to Santander Bank, N.A. and Santander Consumer (“SC”) USA staff who work onsite in branches, name facilities and company workplaces — beginning this week.

Santander Bank retail department staff noticed their wages improve in January and February as staff served and supported shoppers in individual via the omicron surge of the pandemic, in line with the corporate.

This newest improve applies to Santander Bank and SC Operations groups as these staff start to return to the workplace underneath what the monetary establishment describes as a “flexible, hybrid model.”

“Our customer-facing team members across Santander US provide in-person support and business-critical services to our clients to help them achieve their financial goals,” Santander US CEO Tim Wennes mentioned in an announcement. “This latest pay increase recognizes their hard work and contributions and ensures we remain competitive in the marketplace as we look to attract and retain top talent.”

The improve in wages for hourly staff returning to the office went into impact on April 3 for the financial institution’s operations groups and can change into efficient on June 1 for SC Operations — which is the corporate’s auto finance enterprise headquartered in Dallas, Texas.

Between 2018 and 2022, Santander has elevated its minimal wage by greater than 33%. For SC Operations staff, the present wage hike represents a 16% improve in a two-year interval, in line with data in a press launch saying the wage adjustment.

The new wage is almost thrice the federal minimal wage.

In an emailed response to questions, Santander mentioned some hourly staff who’re already incomes $20 per hour on account of their seniority, will obtain pay changes.

In the response, the corporate mentioned that whereas it’s “committed to providing flexibility in how and where colleagues work,” the corporate has established return to office fashions based mostly on particular enterprise wants.

Operations groups will likely be requested to return to the workplace as much as three days every week, whereas department colleagues will proceed their each day in-person work with shoppers.

In the discharge, Santander mentioned it strives to be an “employer of choice” and is dedicated to supporting its group members, “especially through the pandemic.” Some of that assist has included each day stipends, emergency Paid Time Off (PTO), extra PTO to obtain or get well from the COVID-19 vaccine, and expanded childcare and grownup care advantages.

To view open positions with Santander, go to

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