Union leaders are in search of pressing talks over the way forward for railway ticket workplaces amid rumours of mass closures. The Transport Salaried Staffs Association (TSSA) stated a newspaper report of plans to shut each ticket workplace in England from September was “explosive”.
The union, which is balloting tons of of its members for industrial motion over pay and jobs, warned that closing ticket workplaces would improve the chance of strikes. The Rail Delivery Group (RDG) stated no choice had been taken on ticket workplaces.
The TSSA stated plans to shut ticket workplaces, as reported within the Sunday Times, and transferring to online-only gross sales would badly influence tens of millions of aged, disabled and deprived people who find themselves unable or far much less ready to make use of on-line providers but nonetheless have to entry public transport.
The union stated it was in search of an pressing assembly with Transport Secretary Grant Shapps over the report and former rumours and requests for readability.
Manuel Cortes, TSSA basic secretary, stated: “Trust has hit rock bottom between rail workers and bosses in both the industry and government. We’ve been asking for clarity on rumours about ticket office closures for months but no proposals have been shared with us or the staff who work day in day out serving passengers.
“This Government has no respect for rail staff or passengers if they think this is the way to run our public transport services. The Government has badly miscalculated the reaction this will have from staff and passengers who rely on and value station staff. This will simply make more members vote for strike action.”
An RDG spokesperson stated: “The pandemic has been an unprecedented financial shock to the railway. While no decisions have been taken over ticket offices, with the acceleration of changing travel patterns and more passengers migrating to digital technology, many jobs will need to change to become more passenger-centric.
“Train companies want to work with unions on how to address those changes while making sure the industry takes no more than its fair share from the taxpayer.”